Safer online learning for children

Before the first lesson

A parent or guardian should arrange the child’s lessons, confirm the teacher and agree how to join or supervise. Ask about age suitability, lesson expectations and how concerns will be handled. Choose a shared, appropriate learning space and check the video-call settings.

Keep communication appropriate

Keep scheduling and payment discussions with the responsible adult. Ask for communication about the child’s learning to include their parent or guardian. A child should not be asked to keep lesson communications secret.

Protect privacy

Avoid displaying home addresses, school details or private documents on camera. Do not share lesson links publicly. Discuss any recording, image use or sharing of a child’s work before agreeing to it; do not assume a lesson is recorded or that recording is automatically permitted.

Listen to the learner

Check how your child feels after lessons. Encourage them to tell you about anything uncomfortable. If a lesson feels unsafe, end the call and contact the academy. In an immediate emergency, contact the appropriate local emergency service.

Raise a concern

Contact the academy through its published contact options. Describe the concern without posting a child’s personal information publicly. Ask who will respond and what next steps apply.

Guidance and agreed conditions

This page gives family safety guidance. It does not claim specific background-check programmes, safeguarding certifications, mandatory recording or a published disciplinary procedure. Ask the academy to confirm its actual arrangements for your child. Existing privacy information and booking, cancellation and refund terms remain unchanged.